Tuesday, January 24, 2012

Don't Trust Qwest Centurylink

Dear friends, business associates and all,

Thank you for your patience while we have been unable to connect to the internet. This outage was caused by Qwest Centurylink. When we contacted them about our “loyal customer” rate they took it upon themselves to highjack our ISP (Internet Service Provider). We have been with a great service provider, CPinternet for over 12 years and use them for our ISP and hosting of websites. Qwest Centurylink called them and cancelled our service without clearly asking for our permission so they could take it for themselves. It took us until now to be able to get back online. Two straight days of calls to Qwest (mostly foreign autoresponding symptom analyzers) before a conference call was created with our service provider. At that point, Qwest informed me that the problem must be our modem and sent us off to Best Buy to purchase a new one. Just before installing the new modem (after being gone for the weekend) I turned on our main computer to discover that the current modem must have “fixed” itself. We are now back on the net with CPinternet.  Now we get to take the new one back to Best Buy.

We do most of our business on the internet and this attempt to highjack our ISP was completely unnecessary. They cost us dearly and we certainly will not forget it. If you change any aspect of your service please make it clear to Qwest Centurylink that you will not allow them to change your ISP.

Thanks for your understanding during this outage,

Jon Wright
J&K Creative!

Visit My Website: http://www.artbyjon.com

Saturday, January 14, 2012

This past week we photographed a number of national and local celebs, including O'Neal Hampton from The Biggest Loser.

"Nationally Speaking" event at the Hilton (Mall Of America)

Visit My Website to see a sample: http://www.artbyjon.com/

Sunday, January 1, 2012

Happy New Year to all our friends and relatives.  All of us have been through quite alot this year, I'm certain.  J&K Creative! is ready to move forward to new challenges and opportunities in 2012.  Thanks go out to our loyal clients, who have made our company what it is today.  We will continue to provide the best photo, video and design services possible.  Our commitment to all of you is to always do our very best.

Thanks for your wonderful support,

Jon and Kathy
J&K Creative!

Visit Our Website: http://www.artbyjon.com/